Frequently asked questions
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Who can AG Energy help?
AG Energy can only sell electricity to other businesses. We have been able to help boatyards, mechanics, vets, nurseries, cafe's, farms and farmers. We can help any business that uses a lot of electricity during the day and wants to save some money. We will need access to a suitable area for solar to be installed but can work with landlords to accomplish this.
Are we selling solar?
No, AG Energy is an electricity retailer. We sell electricity and you will receive a monthly electricity bill from us for any electricity you use.
How do I save money?
You save money when you buy electricity from AG Energy. We supply this electricity cheaper than your grid connected retailer, so every time you buy from us instead of the grid, you are saving money and helping the environment as well.
Do I pay anything upfront or ever?
No there is no connection fee, no installation fee, no buyout fee, no fees! You only pay for the electricity that you use.
Do I have to leave my current electricity retailer?
No, AG Energy operates behind the meter so you stay connected to the grid via your traditional retailer and are supplied renewable energy by AG Energy.
How does AG Energy supply me electricity?
AG Energy installs, owns, maintains and monitors a solar system, designed specifically for your needs at your place of business. We use the electricity that is produced by the solar system to provide you with cheap clean sun powered energy.
Am I locked into my supply contract with AG Energy?
No, you can opt out of it if you are not happy with AG Energy, or wish to simply go elsewhere
Are there any buyout clauses or other costs?
No, there are no buyout clauses in the supply contract; you only pay for the electricity that you use for the term of the agreement. You do not have to buy out any solar, you just do not get to keep it if you are not happy and not saving money.
Do I need somewhere to have solar installed at my business?
Yes, AG Energy brings customers great low prices using renewable energy mainly consisting of solar. In order to do this, we need to be able to install a solar system at your business. We pay for the installation, we own, operate, maintain and monitor the system taking full responsibility for it while we supply you electricity.
How does AG Energy pay for all this?
Instead of spending billions of dollars on huge power plants that pollute, AG Energy concentrates its spending on specific renewable projects customised for its customers needs.
How am I helping the environment?
AG Energy only uses renewable energy, the majority of which is solar from the sun. This means that every time you use power supplied from AG Energy you are not using power that is provided from power plants that pollute the environment.
Is there a loyalty bonus?
Yes, when you stay with AG Energy for the entire term of the supply contract you are rewarded with ownership of the renewable solar system that we used to provide you with power. And you can be guaranteed that it works and suits your needs.
What happens in a blackout?
If there is a blackout across the grid then your business will still lose power unless there are batteries installed to keep the solar operating.
What happens if it is a very cloudy or rainy day?
On cloudy and rainy days, you might still be supplied electricity from AG Energy, but if not you will continue to use power from the grid. However, you save money on any energy supplied by AG Energy, which is why you are always better off with AG Energy, you are either buying electricity cheaper or you are paying the same price you would be anyway.
What happens if something isn’t working on the solar system?
AG Energy monitors your solar system 24/7, so we are alerted immediately if there are any problems and arrange to fix this with you. You will always be provided power from the grid providing there are no issues with the grid.
Do I need to stay grid connected?
We always advise our customers to stay connected to the grid. This allows your business a back up power supply ensuring that your business continues to operate.
What do you mean when you say AG Energy has a vested interest?
AG Energy has a vested interest in supplying you power that is cheaper than the alternative to ensure you continue to shop with us.
AG Energy has a vested interest in ensuring you get a high quality solar system installed on your businesses, because we use this to supply your business electricity and we don’t want the solar system constantly failing.
AG Energy has a vested interest in monitoring and maintaining the solar system because you only pay for the electricity you use, so if the system is broken and not working then we are unable to supply you any electricity for you to buy.
What is AG Energy’s GREENER pledge?
AG Energy is building a brighter and GREENER future for all. On top of our mission to increase the uptake of solar and renewable technology in Australia, AG Energy also pledges to plant a tree for every customer we have every year on National Tree Day July 26th. AG Energy continues to make Australia a brighter and Greener space.
AG Energy has been able to help all kinds of businesses. Helping them reduce the cost of electricity and focus on growing their business.